Privacy Policy

Online Privacy Policy for Neuro Wellness Spa

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@neurowellnessspa.com.

At neurowellnessspa.com, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by neurowellnessspa.com and how it is used.

Log Files

Like many other Web sites, neurowellnessspa.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Neurowellnessspa.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

.:: Google, as a third party vendor, uses cookies to serve ads on neurowellnessspa.com.
.:: Google’s use of the DART cookie enables it to serve ads to users based on their visit to neurowellnessspa.com and other sites on the Internet.
.:: Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include ….

Facebook

These third-party ad servers or ad networks use technology to the advertisements and links that appear on neurowellnessspa.com send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

Neurowellnessspa.com has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. Neurowellnessspa.com’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW
YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE READ IT CAREFULLY.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) is a Federal program that requires that all
medical records and other individually identifiable health information used or disclosed by us in any form, whether
electronically, on paper, or orally are kept properly confidential. HIPAA gives you, the patient, the right to
understand and control how your personal health information (PHI) is used. HIPAA provides penalties for covered
entities that misuse personal health information.

As required by HIPAA, we prepared this explanation of how we are to maintain the privacy of your health
information and how we may disclose your personal information.

We may use and disclose your medical records only for the following purposes: treatment, payment, and health
care operation.

  • Treatment means providing, coordinating, or managing healthcare and related services by one or more
    healthcare providers. An example of this is if you are referred to a primary care doctor or another
    specialist.
  • Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or
    collections activities, and utilization review. An example of this would include sending your insurance
    company a bill for your visit.
  • Health Care Operations include the business aspects of running our practice, such as conducting quality
    assessments and improving activities, auditing functions, cost management analysis, and customer
    service. An example of this would be patient survey cards.
  • The practice may also be required or permitted to disclose your PHI for law enforcement or other
    legitimate reasons. In all situations, we shall do our best to assure its continued confidentiality to the
    extent possible.

We may also create and distribute de-identified health information by removing all reference to individually
identifiable information.

We may contact you, by phone or in writing, to provide appointment reminders or information about treatment
alternatives or other health-related benefits and services, in addition to other fundraising communications, that
may be of interest to you. You do have the right to “opt out” with respect to receiving fundraising communications
from us.

The following use and disclosures of PHI will only be made pursuant to us receiving a written authorization from
you:

  • Most uses and disclosure of psychotherapy notes (these are not part of your medical record under
    HIPAA);
  • Uses and disclosure of your PHI for marketing purposes, including subsidized treatment and health care operations;
  • Disclosures that constitute a sale of PHI under HIPAA; and
  • Other uses and disclosures not described in this notice.

You may revoke such authorization in writing and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your prior authorization.

You may have the following rights with respect to your PHI.

  • The right to request restrictions on certain uses and disclosures of PHI, including those related to disclosures of family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to honor a request restriction except in limited circumstances which we shall explain if you ask. If we do agree to the restriction, we must abide by it unless you agree in writing to remove it.
  • The right to reasonable requests to receive confidential communications of Protected Health Information by alternative means or at alternative locations.
  • The right to inspect and copy your PHI.
  • The right to amend your PHI.
  • The right to receive an accounting of disclosures of your PHI.
  • The right to obtain a paper copy of this notice from us upon request.
  • The right to be advised if your unprotected PHI is intentionally or unintentionally disclosed.

If you have paid for services “out of pocket”, in full and in advance, and you request that we not disclose PHI related solely to those services to a health plan, we will accommodate your request, except where we are required by law to make a disclosure.

We are required by law to maintain the privacy of your Protected Health Information and to provide you the notice of our legal duties and our privacy practice with respect to PHI.

This notice if effective as of January 1, 2020 and it is our intention to abide by the terms of the Notice of Privacy Practices and HIPAA Regulations currently in effect. We reserve the right to change the terms of our Notice of Privacy Practice and to make the new notice provision effective for all PHI that we maintain. We will post and you may request a written copy of the revised Notice of Privacy Practice from our office.

You have recourse if you feel that your protections have been violated by our office. You have the right to file a formal, written complaint with office and with the Department of Health and Human Services, Office of Civil Rights. We will not retaliate against you for filing a complaint.

Feel free to contact the Practice Compliance Officer Amber Jones at 310-880-9929 for more information, in person or in writing.

• • Testimonials • •

What Our Patients Are Saying

  • My Life Started To Turn Around

    star star star star star

    Within just a couple of weeks of TMS treatment, my life started to turn around. I felt in more control of my emotions and that led to better life decisions & a healthier lifestyle.

    John
  • Incredible Progress In A Short Amount Of Time

    star star star star star

    My life has completely changed with ketamine therapy. My therapist even said she had never seen such incredible progress in such a short amount of time.

    Shannon
  • We Got Our Son Back

    star star star star star

    After eight weeks of MeRT treatments, our son is now more verbal and much happier. He started communicating with us and making jokes.

    MeRT Patient
  • A Game Changer

    star star star star star

    IV nutrition has been a game changer and a great way to start my week. I love how I instantly have more focus, energy and I feel like I can tackle anything.

    Amber
  • Got The RIGHT Meds

    star star star star star

    Spent decades on meds that weren’t right for me. Took the genetic test, learned about what would work for me and got the RIGHT meds. Has made such a difference for me.

    Jean
  • TMS Changed Everything

    star star star star star

    I was so low on energy and TMS changed everything. Now, I look forward to starting my days. My focus has improved. I appreciate things I couldn’t even notice before.

    Rob
  • Relieved My Symptoms After A Lifetime of Struggle

    star star star star star

    I was amazed that Spravato relieved my symptoms after a lifetime of struggle. Today, I’m leading a class in mental health, working in my greenhouse & spending time at the beach with my dog, Oshi.

    Robin
  • It Gave Me A Bigger Picture

    star star star star star

    It was interesting to see that according to the genetic test, I’m a fast metabolizer of that particular pain medication. It gave me a bigger picture of how my genes work.

    Rachel
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    Could TMS Therapy Be Right For You?

    I struggle with depression, OCD or anxiety.

    I am experiencing sadness, low energy, difficulty sleeping, poor concentration, appetite changes, irritability or weight gain/loss.

    I have tried, or am currently on, 1 or more antidepressant medications.

    I have tried talk therapy

    Has your doctor/therapist suggested you try TMS?

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